If you find that Yahoo won't accept your password and you suspect you've been hacked, you may try to access your account by answering your secret security questions. As a security measure, ur account has been locked to prevent unauthorized users from being able to access it. Sometimes you can also become temporarily locked out of your own account as a result. When you log in from a device that's unrecognized, you can get a code sent via text, a phone call, or an email message with secondary information in order to log in. Choose how you would like to reset your password. Following the link in the email from Yahoo, or typing the code from the text message into the Web page Yahoo displays after you enter a mobile phone number, takes you to a page where you may create a new password. This blue button is in the middle of the page.
The whole point of the security questions is to help you in case you forget your password. Click Yes, text me an Account Key. Choose here your desired option for password recovery. All I can say is that the following info is incorrect with regards to my account: I can no longer access the 'security information page' described in the above link, and was given no acceptable resolution by the 'support team. Otherwise log out of email and login using :- then use the link I posted Hi Andy Thanks for the idea. Lock out is in force for 24 hours - you will have to wait it out. Doing so should open the Yahoo login page.
Sign in at the bottom of the screen or, on Android, tap Yahoo Mail , enter your email address, tap Next, enter your password, and tap Sign in. Yahoo will send you a text message that includes this code. From : Security questions are no longer used for verification. Click the Change password link. That's true of all services that make use of security questions. This article was co-authored by our trained team of editors and researchers who validated it for accuracy and comprehensiveness.
Ensuring people who shouldn't have access can't gain access. And after that, you have to click on the Sign-in Helper Need Help? If you enter a mobile phone number, you will be taken to a page asking for a security code. Yahoo will sent a text message to the listed phone number. If you haven't set that up, and you are having trouble logging in, follow the guidance at. Delete them if they haven't been removed automatically.
You can then click Change password. Same thing happend to me, I had a yahoo account for 20 years and now all of a sudden its asking for the security question that I don't know. Attempting to login again within the 24 period will not help. To learn more about account security, visit the Yahoo! It's a blue button at the bottom of the screen. Thanks for contributing an answer to Web Applications Stack Exchange! Tap Yes, text me an Account Key.
Yahoo will send a code to your selected phone number. However I am wary of trying to modify my account details using a page that I'm not redirected to from within my account. For your security, Yahoo imposes a time limit on these instructions. If u haven't been trying to sign in to ur account with the wrong password, this is not necessarily cause for concern. Protecting your Yahoo account from hackers and other unauthorized access is crucial to ensure the confidentiality of your business email and login credentials.
You'll get a text at the new phone number to verify that it's yours. This will take you to the password creation page. Recovery using the Secret Question Click on the Need Help? I would fully expect that you cannot. Ones that you won't forget. One common way to strengthen your account security is to change your Yahoo password regularly. Finally got put through to the team in India.
You cannot change your phone number if you don't have access to your account. . Remember: Yahoo has no idea who you are until you login in. It quite possibly is the solution. It's a blue button near the top of the page.
On the 17th of November you replied: ' sorry about that, I can see is looking after this for you and he has set a follow up to get back to you tomorrow as he's in the office over the weekend. It's in the upper-right side of the page. Change your log in information for your bank accounts, your other email addresses, your credit card accounts and any other online accounts you have. This will open your Yahoo inbox if you're logged in. Hi,To recover the old yahoo password, you must first go to the official Yahoo account sign in section. Can you give them to me? You may enter an alternate email address or a mobile phone number. Ignore the change password page from within your account, use the link I posted directly.