Valve will provide you with refunds for every in-game purchase you have made unless it has not been consumed, modified or transferred. Reasonable discussion is allowed, although very strict. You must be patient as the refund to be credited in your account takes 7 days and international payments take longer. Promoting games that are on sale is not allowed. The company is now offering Steam customers full refunds for any reason as long as they're within 14 days of purchase and within 2 hours of gameplay. Developers who might like to offer refunds that Valve would deny also don't currently have any options that would result in the game being removed from the player's library. Strangely enough, customers are allowed to request a refund on games that were purchased just before they go on sale.
Charity If you want to host a charity event you need explicit permission from the moderators via. Click on the drop-down menu and choose where you would like to obtain the refund in. Originally posted by :By abusing it, I assume buying the same game and refunding it to avoid reaching the 2hour no refund mark. Log into your Steam Account through the portal provided. In spite of the initial obvious conclusion which many news sites seem to have fixated on , Cas' reveals that a major contributing factor to the drop in sales is from coupons being retired around the same time apparently a majority of their sales came from 90% off coupons, meaning that the number of full paying purchases doesn't seem to be as effected.
The support team of steam will look into the refund request but it is doubtful whether you will receive the refund. Point is, pirates are still going to pirate, no more, no less. Steam Wallet Refunds You may request a refund for Steam Wallet funds within fourteen days of purchase if they were purchased on Steam and if you have not used any of those funds. The rule is 120 minutes of total playtime, not 120 since you purchased it. You can look at the Steam Hardware order terms for detailed guidelines or return and cancellation policy.
They do not guarantee you a refund if these two conditions are not followed. No more refunds for you! Do note though, that I always refunded to Steam Wallet and not PayPal. You cannot refund as many games as you like, even if you meet the automatic refund criteria. There is no set limit as to how many games you can refund. Maybe this will completely destroy all developer revenues. Even if you fall outside of the refund rules we've described, you can submit a request and we'll take a look at it. Fill out the form and submit the request form.
Funds used to purchase the gift will be returned to the original purchaser. I don't know how many you can do. Your refund can be returned to the same payment method you purchased the game with, or to Steam Wallet credit you can spend on Steam. Promoting tools, mods and other creations that you do not financially benefit from is allowed. Please review your recent purchase history; you may have used the funds to make another purchase! From the options given select the problem, you are facing with the purchase. According to Valve, the right to withdraw was gone, even though the product was unactivated. If you can play against bots and don't really care about multiplayer then there is no reason to refund them.
How to refund a game on Steam? This new support site presents several options for getting assistance in a more streamlined manner than the old support site, and allows you to access the issue ticketing system, search the Steam knowledge base and look for game specific help. Some payment methods available through Steam in your country may not support refunding a purchase back to the original payment method. That said in Aus you wouldn't get away with that here bar a few stores most refunds are only for defective or dangerous items. Essentially, if you bought it, you bought it. Discussing or giving steps on how to abuse or take advantage of a bug is not allowed. Or perhaps they dislike being sued.
Personally, I'm comfortable with this - if somebody is to refund a game with legitimate concerns, then their review may contain worthwhile information though, as with all reviews, it's best to take the opinions opinions with a grain of salt until you know where the author's tastes and perspectives lie in comparison to your own. They are getting their money no matter what. This means that if you purchased a game at a higher price and a sale come by then you can refund steam game and buy it for the lower price. Discussion of piracy is not allowed on. You constantly see games and their ads and you buy them too. I'm surprised you got away with so many refunds. This must have been done in a short period of time only then will it be considered an abuse.
Please see the for detailed guidelines on the return and cancellation process for Steam hardware and accessories. Additional conditions of Steam Refund Policy are: 1. . Check it under your profile in the badge section. What you linked there is basically saying use them for whatever reason you can think of.
As I mentioned in the article though, people have been reporting that they've received refunds for purchases as old as 6 months, and with playtime well beyond the two hours. Originally posted by : This isn't true. If it is not listed then the item is way outside the refund eligibility and you will not receive a refund for it. We do not consider it abuse to request a refund on a title that was purchased just before a sale and then immediately rebuying that title for the sale price. That's a pretty good idea! It's a well known mine field because of the horrendously crappy drivers. I asked for a refund because I didn't expect One Finger Death Punch to have such a Flash game gameplay. Even if you fall outside of the refund rules we've described, you can submit a request and we'll take a look at it.
Once the request has been made, customers will get their money back through the same payment method they used to purchase the game, or dumped into their Steam Wallet accounts. My email stated that funds would be received within 7 days. You may, however, request for a refund even if the 14 days limitation period is completed, but it is hard for the refund to be processed automatically as they must manually check your refund for understanding the circumstance and your reasons. Normally stores wouldn't care if you'd return stuff in a 2 week period, at least in Germany, but you know Steam. Redeemed gifts may be refunded under the same conditions if the gift recipient initiates the refund. I don't understand you said you wanted to know if the games were dead and that is how you tell.