I have received notifications via texts saying that the unauthorized charges have been refunded. Finally got through to someone who took my details and said that item would be reshipped and would take up to 21 days. As a pensioner I don't have access to this amount of money and it is worrying me greatly. The issue lies in the fact that I never got refunded, not even after 3 weeks of email exchanges. I will be taking legal action. Dec 2, 2016 Purchased two nvidia titan x cards on monday the 27th of november.
Shipper has no data about a received shipment. My advice to you forget that Lenovo and digital river ireland ltd that they exist it is frustrating for you to get it sorted when they give a dam about you. They even took money off me again when I had already paid and had 8 months to go still!! I just received a email from this company that lead me to a fake paypal site, rang paypal as it said they were taking £59. You can also search near a city, place, or address instead. When you purchase Kaspersky Total Security with an auto renewal subscription and provide your credit card, debit card, or PayPal information, you give your consent to automatically renew your product license for the next period, and you authorize the subscription provider Digital River to charge the specified credit card, debit card, or PayPal account to pay for the until you cancel your subscription to the automatic license renewal service. Please help me find a solution.
A company with good customer service would have sent me the right goods on discovering their mistake and covered the cost of the return! The order number shown when I tracked was 57098441600. No replies necessary, I already know I'm an idiot for buying from them again! Just selling goods and services and ignoring us. Digital River Head Office Digital River, Inc. Oct 18, 2018 Guys, do something to change your processing name when taking payments from personal accounts. Try using Current Location search again.
So I should send the payment again, wait again that they find it for three weeks, have the payment cancelled, etc. I bought a card and paid for it. It is even more of a problem for the software developers, they're losing money because of these fools. I went to check on my bank account to see if the transaction had gone through. Summary is one of the leading companies providing global e-commerce solution. Using the Auto-Renewal service You can use the Subscription service to automatically renew your license for another license period at the regular renewal price plus applicable taxes. I called 1-800-598-7450 and was told I need to give him my order number.
However, eventually something moved as I got a refund from the vendor in Russia, at first I thought he'd try to scam another payment but it was a refund so I can confirm in my case it really was just a product that didnt work or download properly, and I got a refund. Unbelievably bad experience - apologies for the length of this complaint in advance. You can also search near a city, place, or address instead. My son has been asking for their complaints procedure but they've Ignored him. They were not able to block fraud without also increasing their customer insult rate.
This should have taken 1-2 business days. When I tried contacting customer service, the website wouldn't let me--because my email address doesn't match the incorrect email they put on my order. Bank have no information about your company. One guy told me to refuse shipment. To date I have not received the backup disc shipment and have had great difficulty getting through to customer service on 1300 and Sydney business numbers which go to an automated message about calling during business hours, which I was doing. When I loaded it, the interface looked different.
If your license expires, then you will be able to cancel the auto-renewal only for your next license. Refresh this Yelp page and try your search again. I have recently had a deduction of £49. Digital River is a secret of success of many companies. I've returned a useless Lenovo product which they could locate at first but when I did not receive a refund they said they could not locate it after all ,now after 4 months of communications the best they came up with that I did not return the product at all! Feb 19, 2019 After checking my pay pal balance I noticed a transaction to this company for £59. They are causing me the 14 day refund period.
You may have got the internet security or total security version at a bargain price, £10, £15 etc. He made a sound mocking what she was saying and said that's not in the English language. Nov 29, 2018 I checked my bank account and there are 2 withdrawls waiting to be taken out one for 21. I won't forget next time how difficult it is to deal with Digital River. I made the payment on the 1 Sep 2018 which went through immediately but I could not download electronically days later, This order was through Digital River Ireland and I thought I have been scammed!! I wrote a mail three days later, they replied that it was now too late to cancel and I had to receive the computer and then apply for a return.
Going to re-post this wherever I can. All of this because Digital River refused to make a simple phone call and change the delivery exception. After 5 days the cards are still not sent even though nvidia store says they are. I was then instructed to contact your website at digital river customer service. My journey with Lenovo and River Ireland started on 1 march 2019 bought tablet from Lenovo. I finally even got a refund. The only other problem I have had with Digital River is 2 payments being taken out about 2012 and my bank reinstating the money to me, I have contacted my bank and informed them not to release any payments to this company.
As I needed the products urgently for work, I said please look into it and get it redelivered tomorrow or the day after. Kaspersky's site does not recognize your order number, so you then have to go to the Digital River link on their sent email, which also does not recognize your order after numerous attempts. Don't know why I didn't check them first as I buy almost all my software on Amazon as they usually have best prices. After I ordered a new computer d. They have said another ticket has been created and they will look into it again. They couldn't find the payment for 3 weeks, when eventually they were able to locate it they have to send the money back, offering me to place it again.