And even worse, the only reason that the October 2018 Update deletes those original folders is aesthetics. The team is working to bring it to more languages soon. We have fixes for most of the more common issues you might have encountered. You can read those details. Potentially, the bug can cause users to inadvertently remove or delete files. The update is also said to have caused problems with Intel audio drivers, but that issue wasn't nearly as serious.
During this process the system prompts the user and asks if they would like to move the files to the new location. We'll see how well the problem was addressed--and what other flaws are waiting to be discovered--once the update is officially released to the public again. Maybe you need to rework your network? This build also fixes a bug that caused League of Legends and the games to fail to launch or connect properly. The update is now being re-released through the Microsoft Insider community. As you may know, Microsoft has a program called with a reported userbase numbering in the millions.
And Internet Explorer, which is actually listed twice. But that relatively harmless bug isn't the only matter Windows users are dealing with. And the file-wiping bug in the October update was even flagged by an Insider in Microsoft's Feedback Hub, some three months before the build was made available. For more information, please refer to our Windows 10 update history page , which we are updating with new information as it is available. On two of those computers, I was able to snag the update by going the usual route. Better yet, Microsoft said reports of actual data loss were limited to one one-hundredth of one percent of version 1809 installs. Every update I did in my network had no issues.
So I did some digging. Editors' Note: Microsoft supposedly found a fix for the file deletion bug, the director of program management for Windows servicing and delivery, John Cable, wrote in a. Those users were mistaking this temporary account as their own, and when accessing the documents folder they saw that all their files were gone. . They changed the default user folders and that's what caused the issue. According to , the strange behavior stems from OneDrive, although it's not clear why the files are disappearing. On Saturday, , after a number of users reported the update had wiped files from their Documents and Pictures folders — in some cases resulting in the loss of years of images and work.
Based on feedback from users, we introduced code in the October 2018 Update to remove these empty, duplicate known folders. For example, suppose you ran out of space on your C drive. If they can be as precise as 1 hundredth of 1 percent then why not just give the actual number that they reported as having the issue? Because not that many people installed it. The author is a Forbes contributor. Not sure what to do…. If I have to roll back an update to restore normal operation, fine.
Spring update launches in April and Fall in October. The software giant says there were only a few reports of data loss, at a rate of one one-hundredth of one percent. Of course without back up - I have no idea I need that! The problem is, it neither checked to see if those directories were empty first, nor copied any files to the new redirected location. Plus, Microsoft is adopting a more restrained approach with the relaunch of the October Update. If the bugs had been marked as causing data loss—the highest severity possible—then they may have received the additional attention that they deserved.
The October build is available to download if you are a part of the Windows Insider program. Microsoft imagined that this would simply remove some empty, redundant directories from your user profile. The update had a critical flaw that deleted user files, however, so shortly after its debut. Last week, after pulling it more than a month ago due to a file deletion bug that somehow crept into the shipping build. Perhaps the simple answer is there are too many bugs being filed for Microsoft to screen, even with the help of automated tools and user voting to highlight the worst offenders. Even if they did, its still resource intensive and expensive.
I only use one account. If they can be as precise as 1 hundredth of 1 percent then why not just give the actual number that they reported as having the issue? Let us know in the comments. There are no guarantees that this would have caught the bug, but it would have meant that an extra round of people would have installed the update onto their systems, and who knows, one of their bug reports might have gotten lucky. Please reply back to each step in order and I will pass the information along and continue working with you to try to resolve this. Now, the update is being re-released to the Windows Insider community. It doesn't occur to them that they aren't doing the right thing by applying every update and some non-tech savvy users might even check for updates out of an abundance of caution. When reporting an issue with a test build, Insiders can now indicate the severity of a problem in relation to how it impacts their experience.
Support for affected users To help our customers that may be impacted by this issue, Microsoft Support is assisting customers and trying to recover data for users who may have experienced related data loss. Given that the company hadn't even officially released the update, and if they wanted to install it, that means the vast majority of Windows 10 users were just fine. Microsoft has so not far revealed any possible changes to its Windows 10 update schedule. We have fully investigated all reports of data loss, identified and fixed all known issues in the update, and conducted internal validation. Source: MicrosoftMicrosoft released the Windows 10 October 2018 Update earlier this month to introduce a smorgasbord of new features. Insiders can now report the severity of a problem associated with Windows 10 testing.