This thumb drive is now ready to be inserted into a Surface device, booted from, and wipe any data on the device. Either you have completely missed what was being explained to you or you are trying to save face about being wrong by pretending that the matter is about something that it is not. So what am I doing wrong? It doesn't seem like a priority to them as far as I've seen on their forums. I did some research and found I was not alone and other people were struggling as well. I'd appreciate any help in the meantime. Press and release the Power button.
I have a corrupted windows on one and support are having me send it back to fix it. Related Articles: This entry was posted in. Turn off your Surface device. Press and release the power button When the Surface logo appears, release the volume down button. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful. Microsoft Surface lineup made an easy for users to recover their devices in case something went wrong by included a recovery partition on every model.
I believe the magic formula that finally worked was: Create recovery drive as documented by Microsoft on Surface support for your model. You must accept the license terms to continue. Step 1: Open your Surface, and login to Windows. The drive I have is for complete system restore. Unfortunately their response was that Enterprises didn't like personal data intermingling with business data so they quietly blocked it outright rather than discussing it with the Insider community directly or making group policies available to manage it. From here, you will be presented with a list of available boot options that are currently detected. Press Power icon and release it.
When you see Surface logo appears on screen, release Volume Control Key. . I'm not sure if I changed the other settings and it would have worked or if there is a bug which only worked when done this way, but I finally booted from the 14393 Surface Book recovery image and then upgraded and it all works. Pen and Touch works right out of the box, Wireless does not. Your usb stick should be formatted as fat32 and the recovery image should be unzipped in its entirety to the usb stick. You do not have to disable Secure Boot.
See our for more details. Answer the following message to boot from that device and your sp4 should boot to recovery drive. What am I doing wrong? Make sure no important data on it, if have, move it to other place. However, this does not prevent your data from being recovered with forensic or data recovery capabilities. To boot a Surface device that has been wiped with Microsoft Surface Data Eraser, you will first need to reinstall the Windows operating system. To create a recovery drive, you will need to download recovery image for your from the Microsoft Support website.
Step 1: Download a recovery image for your Surface. You need a version of Ubuntu that is 12. I wouldn't expect this to replace the official Surface charger, but it should give you a little bit of extra power in a pinch. Hold the volume down button. Didn't seem to have anything to do with a bootable drive. When your Surface laptop is closed, how to set boot option? Open the web site: download recovery image for Surface, and sign in with your Microsoft account.
On the search box enter: recovery. Tips: If you don't sign in with a Microsoft account, you won't see the download dialog. Press and hold the Volume Down button. The wifi card isn't being detected by the system so I'm working on that, but the developers did say that Android Apps aren't currently working unfortunately. That procedure does not work on my sp4 i7 and may not work on any sp4s. Rufus is not necessary if you formatted your flash drive on the sp4.
While the steps Microsoft provides seem simple enough, and given that if you use eject and perform the sequence correctly it can be reliably reproduced, the probability of failure is quite high due to several factors. For more info to reset your Surface, see. It might depend on how your drive is formatted. Microsoft may have decided this brand simplicity is part of what people like about MacBooks, and is looking to copy it. Here's the thing I have found. To learn more about the data wiping capabilities and practices Microsoft uses during the service process for Surface, see. I've followed the instructions here : to the letter, but no dice.
I wrote feedback asking to fix it, upvoted other posts requesting the same and finally was able to speak to someone directly on the Windows Insider team at Microsoft. Hold on pressing Volume down Control Key. Sadly this story has been repeated often enough that implementing a better method is long over due. Release the Volume Down button. Note that I have used both 32gb and 16gb flash drives successfully. But the lack of port updates or leaked new features suggests that this will be a drop-in replacement, with Kaby Lake taking the place of Skylake. All of them were recognized in advanced boot, and none of them booted into Linux when I selected them.