I have a Surface Book 2 and am having the same issue. Just delete all the partitions. Once its completed, select the language and go to access the advanced options from the list. You might be asked to enter an admin password or confirm your choice. I did not select to make it customizeable. If possible, try to recover your system key before doing a wipe or recovery, as it will make things significantly easier for you, and potentially less costly.
Step 3: Press and release the power button. Sometimes Windows Diskmanager just do anything right with a drive that has been manipulated under Linux. Better yet, go to a working Windows computer. From here, you can do several things to help troubleshoot your Surface, such as perform a System Restore, Restore from a System Image, or try an Automatic System Repair. If you do, tap or click Yes. The downloaded image came as a Zip file. You'd then need to run Windows Update to get your system patched to the latest bits.
I even tried getting Windows 8. Read up on slipstreaming the updates in. The right Surface Laptop To complete this guide, you'll need to be using a 1st generation Surface Laptop, as the Surface Laptop 2 did not come with Windows 10 S and as such, cannot be reinstalled on that device using official recovery media. One day I will dump out all of the testing scenarios I have been through in the past few weeks. Strange… So I fired up my Surface 2 Pro hey, it was a travel day, I had everything and tried it there. Can't get anymore official than that.
Luckily the customer provided me with a Dell brick of a laptop which had the saving grace that it booted. Answers is down so I can't give the thread right now. Release volume down when Surface logo appears. In the case of Surface Pro 3 would be Windows 8. To get around this, I opened the folders that were there and cleared their contents, then copied the files over from the folders that matched in the Surface Book recovery files. Microsoft has also documented the.
I had ordered it more than 2 months ago for it to be delivered to my good friends at Northwest Cadence. While holding down the volume-down button, press and release the power button. I know this thread is old but I am also looking for these files. Just delete all the partitions. You can find the previous article here:.
Resetting your Surface will delete all your personal files, reset your settings, and remove all your apps. Step 9: Choose either Just remove my files or Fully clean the drive. So, I'm assuming the firmware update fixed everything. It is about the only thing I didn't try ; So long story short. I created a bootable windows 10 usb drive and try to install windows again but it won't even boot into windows setup, the laptop would stuck at the surface screen with the loop forever. A number of files need to be copied to the recovery drive, so this might take a while. I installed linux on my surface pro 3 and i accidentally format my ssd and all the partitions are gone including the recovery partition.
I just redownloaded the recovery image to check; they're still Windows 8. All the recovery image will do is bundle in the office installer and come with surface drivers preloaded. Step 5: Follow the on-screen instructions, such as selecting the language and keyboard layout, to enter the recovery tools menu. My Surface Pro went out of warranty only a week and a half ago. Press and hold the volume-down button on Surface. The download will take some time depending on your internet connection. To do that, you're going to need your Surface Laptop serial number and some time to allow the download to complete.
It should automatically boot from the Recovery Drive and allow you access to the Advanced Startup Tools. In cases like this and also cases where a particularly verile virus has taken over, the users need to be able to boot off of a restore image, wipe and reinstall Windows. I spent some time each night onsite trying to get the bloody thing to boot and searched the interwebs for results. Long and short the support desk ended up reissuing the Surface 3 and I got delivery conformation a few days later. Let us know if you have any other questions, and good luck.
The closest microsoft stop to me is 3 hours drive :. I wish you the best of luck. However I was running for a flight to Scotland with a 6 hour layover before flying out onsite to a customer in Norway. The key will boot but does not have the necessary bits to restore the system. You may be prompted to replace already existing files in the destination. Repeat, had preparing to repair.
You might schedule some tech time with them and see if they can't get it working it's usually free for this type of thing. After attempting every option from the blue boot menu several times I gave up. If you're planning to sell your Surface Laptop, go back to Windows 10 S after an upgrade to Pro, or are having technical difficulties, recovering the Surface Laptop is recommended. Thanks Alright, i downloaded the Recovery Image specific to my model Surface Book from: On another working Windows 10 computer i created a Recovery Boot drive. You might get a security popup. According to the link Please check your symptom according to the link ,it is recommended to unplug all the external device when you performed a clean installation.